PRIVACY POLICY
Last updated March 07, 2025
1- Introduction
Sunrise Dispatch Services LLC respects the privacy of individuals and is committed to ensuring the confidentiality and security of personal data. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals who interact with our website, https://sunrisedispatchservicesllc.com , and our services, including our messaging services.
By using our Site and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our services.
2- Information We Collect
We collect personal information in the course of providing our services, which may include but is not limited to:
a. Information Provided by Users:
When you interact with us—whether by contacting us, registering for services, or otherwise— you may provide personal data such as your name, business name, email address, telephone number, and other relevant contact or identifying details.
b. Automatically Collected Information:
We may automatically collect information from your device when you use our Site, such as IP address, browser type, operating system, pages visited, and time spent on our Site. This data helps us to improve user experience and monitor the effectiveness of our services.
c. SMS Data:
If you engage with our SMS messaging services, we may collect information such as your phone number, the content of messages you send or receive, and message delivery details.
3- How We Use Your Information
We use personal information collected from our users for the following purposes:
- Service Provision: To deliver, manage, and enhance our dispatch and related services, including communication via SMS and other channels.
- Communications: To respond to inquiries, send updates regarding our services, or provide information that may be of interest, such as relevant business communications.
- Compliance: To comply with applicable laws and regulations, including maintaining appropriate records for regulatory purposes.
- Marketing: To send occasional promotional communications, provided you have not opted out of receiving such communications.
4- Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Contractual Necessity: To fulfill our contractual obligations when you request our services.
- Legitimate Interest: To operate and improve our business, including for marketing purposes, where your rights and interests do not override this.
- Consent: Where you have provided consent, for instance, by subscribing to our SMS updates or providing personal data voluntarily via forms.
- Legal Compliance: To comply with applicable legal obligations or respond to lawful requests by public authorities.
5- Disclosure of Information
We do not sell or share your personal information with third parties, except as outlined below:
- Service Providers: We may share information with trusted third-party service providers who assist in the operation of our business, including communications and SMS services, and only for the purposes of providing services on our behalf.
- Business Transfers: In the event of a merger, acquisition, or other business transaction, personal data may be transferred as part of the assets of the company.
- Legal Requirements: We may disclose your personal data to comply with a legal obligation, court order, or governmental request, or to enforce our rights.
6- Data Retention
We will retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
7- Security Measures
We implement appropriate technical and organizational measures to protect the security, integrity, and confidentiality of personal data under our control. These measures are designed to prevent unauthorized access, disclosure, or modification of your personal information.
8- Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete personal data.
- Deletion: Request deletion of personal data, subject to certain legal obligations.
- Objection: Object to the processing of your personal data under specific conditions.
- Restriction: Request that we limit the processing of your personal data.
- Data Portability: Request a copy of your personal data in a machine-readable format.
If you wish to exercise any of these rights, please contact us at info@sunrisedispatchservicesllc.com. We will respond to your request within the timeframes set forth by applicable laws.
9- SMS Communications
By providing your mobile number, you consent to receive SMS communications from us. These messages may include service-related alerts, marketing messages, and other business-related notifications. Message and data rates may apply, and you can opt-out of receiving further messages at any time by replying “STOP” to any SMS from us. For more information, contact us at info@sunrisedispatchservicesllc.com.
10 -Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to improve user experience and analyze usage trends. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your experience with certain features of our Site.
11 -Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.
12 -Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sunrise Dispatch Services LLC
7901 4TH ST N STE 300
ST PETERSBURG, FL 33702
Email: info@sunrisedispatchservicesllc.com