Privacy Policy
Effective Date: July 19, 2025
At Sunrise Dispatch Services LLC (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information, especially regarding SMS communications related to our dispatch services.
1. Information We Collect
We collect the following information directly from you when you use our services:
- Your name, phone number, and email address
- Dispatch-related preferences and communication details
- Other information provided through onboarding or service agreements
2. How We Use Your Information
We use your information to:
- Send SMS messages about dispatch updates, load details, appointment confirmations, and customer support
- Maintain service records and improve operations
- Comply with legal requirements and safeguard our services
3. SMS Communication and Consent
By providing your phone number, you consent to receive SMS messages from Sunrise Dispatch Services LLC for service-related purposes only. These messages may include load confirmations, delivery updates, scheduling changes, and customer support.
Reply STOP to any message at any time to opt out. Message and data rates may apply based on your mobile carrier plan.
4. Data Protection and Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is stored securely and used only to support our dispatch operations and customer service efforts.
5. Your Rights
You have the right to:
- Request a copy of your personal information
- Correct or update inaccurate data
- Request deletion of your personal data
To exercise any of these rights, please contact us at info@sunrisedispatchservicesllc.com.
6. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Sunrise Dispatch Services LLC
Email: info@sunrisedispatchservicesllc.com